Return policy for Colourpin II/SE

You are entitled to return undamaged and unused items to NCS Colour AB. Colourpin II/SE are warranted to be free of defects in materials and workmanship for a period of twelve (12) months from date of purchase.

• Follow the steps in theColourpin troubleshooting guideto diagnose eventual defects.
• Once diagnosed, fill in theComplaint formwhich you find在这里under headline"Return policy for Colourpin II/SE".你必须联系nc客户服务the Complaint form before you return your item.
• Once the return request has been approved, you can return the item. NCS does not take any responsibility in the event of a damage or a misplacement occurring during transportation of the returned item.
• Freight charges related to returning Colourpin is at the expense of the buyer. If the Colourpin returned is approved as a valid reclamation, NCS will reimburse the freight charge. Return the product together with a copy of your receipt. Keep the original receipt as this is also your warranty certificate.